Create glass tables to provide dynamic contextual views of your IT topology or business processes and monitor them in real time. Glass tables are custom visualizations that help you monitor KPIs and service health scores. Service insights provides the following features and functionalities that work together to provide visibility and insight into the health of your services: This top-down mapping functionality helps you immediately see the impact of a problematic object on the rest of the service operation. ITSI Service Insights helps you map these service dependencies based on a connection between devices and applications. These applications and hosts are all configured to offer the service of financial reporting. For example, creating financial reports through a web-based application requires a computer, web server, application server, databases, middleware, and network infrastructure. Services can be internal, like an organization email system, or customer-facing, like an organization's website. Within ITSI, a service is a set of interconnected applications and hosts that are configured to offer a specific service to the organization.

The information derived from Service Insights helps you better detect problems, simplify investigations, triage issues, and accelerate resolutions. Service Insights in IT Service Intelligence (ITSI) represents the mapping and monitoring of business and technical services within your organization.

Splunk itsi sharing kpis